A page for every situation
Whether you're updating all customers, sharing details with select partners, or keeping internal teams in the loop, our Public, Private, and Internal Status Pages have you covered for every situation.
Status Pages
Build trust during downtime
We’ve built an easy and delightful way to communicate with customers during an incident with our public and private Status Pages.
Faster updates, calmer incidents
Status Pages are built into your incident workflow, so you’re prompted to post when it matters most. You can automate updates entirely or use templates with pre-approved messaging to move even faster.
Never miss an update
Whether it’s a customer checking for updates or a CTO watching impact, your status page is synced, integrated, and always up to date.
Subscribe to updates
Allow customers to choose how they stay in the loop, with updates via email, Slack and RSS.
Trigger alerts when something’s off
Automatically trigger internal alerts when traffic spikes to your status page—so you can act fast when users are paying attention.
Connected to customer support
Integrated with tools like Intercom, so your support team can keep customers informed, without switching context.
Designed with care
We’ve designed Status Pages to be clear at a glance. Thoughtful design touches ensure customers get the transparency they need and understand what’s happening, fast.
Customers rate incident.io #1 for incident management
“In the time that it had taken us to get one vendor to respond to our product feedback, incident.io had shipped four features we requested. Internally, we had a meeting, and I think we said something like, 'Wow, they are super hungry'.”
Jeremy Tinley
Principal Systems Architect
“incident.io saves us hours per incident when considering the need for us to write up the incident, root cause and actions, communicate it to wider stakeholders and overall reporting.”
Braedon Plough
Site Reliability Engineer
“If I could point to the single most impactful thing we did to change the culture at Airbnb, it would be rolling out incident.io and democratizing incident response.”
Nils Pommerien
Director, SRE
“The team behind the product are excellent. Being able to speak directly with Product Owners & Engineers makes a world of difference in our partnership with incident.io”
John Paris
Principal Systems Engineer
“We wanted something that had the UX and ease of use that an engineer across Netflix could pick it up, could run with it and didn't need explicit training... even if it's 3AM, it's the first time and it would just feel natural.”
Hank Jacobs
Staff Site Reliability Engineer
“One of the improvements that incident.io has brought to our incident response processes is the reduction of that cognitive overload. It’s one tool … It's in the same context.”
Adrián Moreno Peña
VP of Engineering
So good, you’ll break things on purpose
Ready for modern incident management? Book a call with one our of our experts today.
We’d love to talk to you about
- All-in-one incident management
- Our unmatched speed of deployment
- Why we’re loved by users and easily adopted
- How we work for the whole organization
